Privacy Policy

A legal disclaimer

Jones Painting & Decorating
Website: www.jonespainting.co.uk
Effective Date: 10/06/26

1. Who We Are

Jones Painting & Decorating (“JPD”, “we”, “our”, “us”) is a UK-based painting and decorating business providing domestic and commercial services.

We are the data controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions about this policy or your personal data, please contact:

Email: info@jonespainting.co.uk
Phone: 07896 893926
Address: Burnley, Lancashire, United Kingdom

2. What Information We Collect

We may collect and process the following personal information:

Information You Provide

Name
Email address
Phone number
Property address
Details about your project
Any information submitted via contact forms or email

Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time spent on pages

This information is collected via cookies and analytics tools.

3. How We Use Your Information

We use your personal data to:

Respond to enquiries
Provide quotes
Deliver painting, decorating and mural services
Communicate regarding ongoing or completed projects
Improve our website and services
Comply with legal obligations

We do not sell or rent your personal data to third parties.

4. Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

Contractual necessity – to provide quotes and carry out agreed work
Legitimate interests – to operate and improve our business
Legal obligation – for accounting and tax purposes
Consent – where required (e.g. marketing communications)

5. How We Store Your Data

Your data is stored securely using:

Secure email systems
Encrypted devices
Password-protected software

We retain customer records for up to 6 years for tax and accounting purposes, in line with UK legal requirements.

6. Cookies

Our website may use cookies to:

Analyse website traffic (e.g. Google Analytics)
Improve user experience

You can control or disable cookies via your browser settings.

If required, we display a cookie consent banner on first visit.

7. Sharing Your Data

We may share your data with:

Accountants
Payment providers
Website hosting providers
Legal authorities (if required by law)

All third parties are required to respect the security of your personal data.

8. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Correct inaccurate data
Request deletion of your data
Object to processing
Restrict processing
Withdraw consent (where applicable)

To exercise these rights, contact us using the details above.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.