Question 1

How quickly can you start?

Accepted Answer

We aim to respond to enquiries within 24–48 hours. Start dates depend on availability, but we prioritise void properties and deadline-driven work where possible.

Question 2

Can you quote from photos?

Accepted Answer

Yes - in many cases we can provide an accurate estimate from clear photos and property details. For larger or more complex projects, we may arrange a quick site visit to confirm.

Question 3

Do you work with tight move-in or marketing deadlines?

Accepted Answer

Yes. We understand how costly delays can be during void periods. We plan work efficiently to help meet agreed completion dates.

Question 4

Do you supply the paint and materials?

Accepted Answer

Yes - all paint, consumables and materials can be included in your quote. We use durable, trade-quality products suited to rental properties.

Question 5

Can you work while tenants are still in the property?

Accepted Answer

Where possible, yes. We can work room-by-room and coordinate around access arrangements to minimise disruption.
Please note: For occupied properties, access must be cleared prior to works. Where items require moving, a signed disclaimer is required before commencement to protect against liability for pre-existing damage or accidental movement-related issues.

Question 6

Are you insured?

Accepted Answer

Yes — Jones Painting & Decorating is fully insured for your peace of mind.

Question 7

Do you cover my area?

Accepted Answer

We are based in Burnley and cover properties within approximately 30 miles. If you’re unsure whether we service your postcode, just get in touch.

Question 8

Do you offer maintenance for portfolios?

Accepted Answer

Yes - we can provide ongoing decorating support for landlords and agents managing multiple properties.

WHO WE WORK WITH

JAMES
PORTFOLIO Manager, Lancashire

Frequently asked questions

How quickly can you start?

Can you quote from photos?

Do you work with tight move-in or marketing deadlines?

Do you supply the paint and materials?

Can you work while tenants are still in the property?

Are you insured?

Do you cover my area?

Do you offer maintenance for portfolios?

WHO WE WORK WITH

JAMES PORTFOLIO Manager, Lancashire

Frequently asked questions

How quickly can you start?

Can you quote from photos?

Do you work with tight move-in or marketing deadlines?

Do you supply the paint and materials?

Can you work while tenants are still in the property?

Are you insured?

Do you cover my area?

Do you offer maintenance for portfolios?

JAMES
PORTFOLIO Manager, Lancashire